In today’s fast-paced business environment, it is essential to have robust incident management tools in place. SpikeSh is a comprehensive incident management tool trusted by hundreds of teams across 40+ countries. With over 15 million incidents managed and nearly a million alerts sent, SpikeSh offers a range of features to help businesses effectively track, prioritize, and resolve incidents in real-time.
Features
- Simple Setup: SpikeSh allows users to get up and running in just 5 minutes without the need to write any code. The platform offers easy setup for integrations, alerts, and more.
- Predictive Pricing: SpikeSh provides simple and affordable pricing options with predictable costs and unlimited outcomes.
- Onboard Teams: With SpikeSh, onboarding dev and ops teams is fast and effortless. No extensive training is needed to get started on the platform.
- Incident Management: SpikeSh allows users to effortlessly track incidents with automated priority and severity settings. Real-time alerts can be received via phone calls, SMS, and other channels. The platform also includes noise cancellation features to support a healthy work-life balance.
- On-call Management: SpikeSh simplifies on-call management, making it easy for teams to distribute alerts and ensure services are running smoothly. Quick setup, easy scheduling, and calendar integrations facilitate responsive rotations of team members.
- Response Automation: SpikeSh enables users to automate common incident actions to streamline incident management workflows. Automation, noise cancellation, and incident severity settings help establish a distinct critical incident flow.
- Teams & Collaboration: Managing and resolving incidents is a team effort, and SpikeSh supports collaboration through shared and dedicated spaces. Teams can collaborate quickly and store notes on incident resolutions for future reference.
- Chatops: SpikeSh offers rich actionable alerts on various platforms, allowing responders to acknowledge and resolve incidents without visiting the platform directly. It supports integration with platforms like Slack, Microsoft Teams, Discord, Telegram, and Whatsapp.
- Integrations: SpikeSh integrates seamlessly with various tools and works with users’ existing tech stack. New integrations are regularly released, and the platform prioritizes user requests for additional integrations.
- History and Evolution of Incident Management: SpikeSh provides insights into the history and evolution of incident management, highlighting the importance of having a robust incident response plan in place.
Pricing
Starter plan: $7 per user/month with 100 total alerts, ChatOps, and 75+ integrations. Business plan: $14 per user/month with unlimited alerts, teams, and alert rules. Enterprise plan includes priority support, SSO, and custom requirements. All plans offer a 14-day trial and no credit card required.
Visit spike.sh for more.
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