In today’s digital age, online reviews play a crucial role in shaping the reputation of a business. As a business professional, it’s essential to stay on top of customer feedback and respond promptly to address any issues or concerns. This is where Loopy comes in – a powerful tool that utilizes AI to streamline the process of managing app store reviews.
Features
- Reply To Reviews Without The Hassle
Loopy takes the hassle out of replying to App Store and Google Play Store reviews by using AI technology to craft personalized and on-brand responses. Not only does this help maintain a positive online reputation, but it also boosts app store ratings, reduces churn, and ultimately cuts costs for your business. - Receive Daily Bug and Feature Request Reports
With Loopy, you can stay informed about the latest bugs and feature requests from your users through daily reports. This allows you to prioritize tasks and focus on delivering an exceptional user experience. - Automatic Replies to Every Review
Gone are the days of using templated replies or inefficient customer service teams. Loopy ensures that every review is met with a personalized, insightful, and friendly response, enhancing customer satisfaction and loyalty. - Feedback Magically Triage for You
Loopy goes a step further by automatically triaging every bug report and feature request to the appropriate team, ensuring that feedback is acted upon in a timely manner. The tool also integrates with Jira for seamless bug support. - Insightful Reporting
Stay on top of your app’s performance with weekly email reports that provide deep insights into key metrics. These reports are designed to be easily shared with other teams and leadership, enabling data-driven decision-making.
In conclusion, Loopy is a valuable tool for businesses looking to enhance their app store management and customer service efforts. By leveraging AI technology, the platform simplifies the process of responding to reviews, triaging feedback, and generating insightful reports. Whether you’re a small startup or an established corporation, investing in a tool like Loopy can help you build strong relationships with your users and drive business growth.
Pricing
Loopy offers a Pay as you go plan at £0.15 per review per month and an Enterprise plan with custom pricing for larger apps. Both plans include unlimited apps and feedback triaging.
Visit maxedlabs.com for more.
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