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Gus Gilkeson, CEO of Grow Capital

Missing out on better loan terms? Here’s what lenders really want

Your loan checklist might be incomplete. Discover the extra details that make the difference between approval and rejection rates.

What’s happening: Businesses routinely miss opportunities for better financing terms by treating loan applications as simple document submissions, failing to provide context that lenders value.

Why this matters: Poor application presentation costs businesses higher rates, reduced funding, or outright rejection despite being creditworthy candidates with viable business models.

Business borrowers are securing suboptimal loan terms by failing to provide contextual information that lenders value but don’t explicitly request, according to a leading business finance broker. The gap between what’s asked for and what improves approval odds is costing businesses better rates and full funding access.

Gus Gilkeson, CEO of Grow Capital, reports that the lending landscape shows continued movement toward private and non-bank options as major banks adopt more conservative risk assessment approaches. “Lenders will often provide a checklist of documents they want as part of the application. But the key to securing full funding, with favourable terms and conditions is providing context and extra information to that checklist, even if it’s not being explicitly asked for,” he said.

Gilkeson says “the detail lenders want to see won’t necessarily be asked for but will make a significant difference to whether finance is approved, and the final terms and conditions.”

Beyond the checklist

“The detail lenders want to see won’t necessarily be asked for but will make a significant difference to whether finance is approved, and the final terms and conditions,” Gilkeson said. He emphasises that raw financial documents tell only part of the story lenders need to assess risk accurately. Businesses that provide explanatory context around their numbers, seasonal variations, or unusual circumstances typically receive more favourable consideration.

Many businesses experience predictable revenue fluctuations that appear concerning in isolation but make perfect sense within industry context. Providing this background helps lenders understand the business model rather than seeing concerning cash flow patterns. A landscaping business, for example, might show dramatically reduced winter revenue that could alarm lenders unfamiliar with seasonal service patterns.

Rapid expansion can appear risky without proper context about market opportunities, strategic partnerships, or competitive advantages driving the growth. A technology startup experiencing 300% year-on-year growth might seem unstable to traditional lenders, but with proper context about market penetration and scalable business models, the same growth becomes evidence of strong market positioning.

Information about insurance coverage, diverse revenue streams, experienced management teams, or strong customer relationships helps address lender concerns before they arise. Rather than waiting for lenders to identify potential risks, proactive businesses present mitigation strategies alongside their applications.

This approach transforms loan applications from compliance exercises into compelling business cases.

Non-bank growth accelerates

“I’m seeing a continued shift toward private and non-bank lending, particularly as the major banks become more risk averse and conservative,” Gilkeson said. The Reserve Bank of Australia recognises non-bank lenders as important contributors to business finance availability. These alternative lenders often offer different assessment criteria and faster decision timelines compared to traditional banks.

This conservative approach from major banks creates opportunities for businesses to explore alternative funding sources that may better match their circumstances. Non-bank lenders frequently focus more heavily on business cash flow and future earnings potential rather than historical balance sheet strength alone. This shift benefits businesses with strong operational performance but limited asset bases, particularly service-based companies or technology firms.

Alternative lenders typically operate with streamlined processes that can deliver decisions within days rather than weeks or months. For businesses requiring quick access to working capital or time-sensitive growth funding, this speed advantage becomes crucial for maintaining competitive positioning.

Many non-bank lenders specialise in particular industries or business types, bringing deeper understanding of specific sector challenges and opportunities. A fintech lender focusing on e-commerce businesses will better understand inventory financing cycles than a traditional bank assessing the same application through generic commercial criteria.

The lending landscape continues evolving as technology enables more sophisticated risk assessment approaches. Alternative lenders increasingly use real-time business data, including sales patterns, customer behaviour, and operational metrics, to make funding decisions.

Businesses seeking financing should prepare comprehensive applications that go beyond basic documentation requirements. This includes providing industry context, explaining business model specifics, and addressing potential lender concerns proactively rather than reactively.

Understanding the broader lending landscape helps businesses identify the most appropriate funding sources for their particular circumstances and growth stage. A mature manufacturing business with substantial assets might find traditional bank lending most competitive, whilst a rapidly growing software company could benefit from alternative lenders focused on recurring revenue models.

The key insight remains consistent across all lender types: context transforms applications from document submissions into compelling business narratives that help lenders understand both opportunities and risks more accurately.

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Yajush Gupta

Yajush Gupta

Yajush writes for Dynamic Business and previously covered business news at Reuters.

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