“Please place item in the bagging area” – you place the item – the command repeats. You lift and replace the item – “please place item in the bagging area” – you turn for help and there’s no one there. “We regret to advise that your imminent flight has been cancelled [therefore ruining your long […]
Maintaining your marketing efforts is crucial in driving a healthy and regular rate of new business enquiries throughout 2013.
Incentivising current customers to buy more and bring in new business is a huge opportunity you can’t miss.
It’s never a good idea to promise something you can’t deliver in order to get customers through the door in the first place, as you’ll end up disappointing them. With this in mind, here are 5 easy ways you can ensure you avoid over-promising and under-delivering, which could seriously hurt your reputation.
Smile, be nice and help out doesn’t seem like it’s that hard to do in customer faced roles, right? It’s really the basics of customer service – or so you’d think.
Sharyn Smith launched the country’s first word-of-mouth marketing agency, and she’s revealing how she’s built a business by promoting your business.
Client referral incentives can be a valuable and inexpensive way to build a business.
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