Home/Tag
Tag · 2 stories

#Web Chat

Advice ◆

Offshore hiring turns mainstream

When CR Digital’s General Manager Stuart Woods arrives at work in Sydney’s Crows Nest, he turns on his computer and says good morning to two-thirds of his staff.

Guest Author · 2 min
Digital ◆

Consumers prefer web chat for customer service

Web chat is the preferred channel for consumer customer service according to a new report from Fifth Quadrant.

Tasnuva Bindi · 2 min