Tag · 3 stories
#Social Media Sites
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Back to the basics: social media
In the third of a four-part article series, Shama Kabani and Jennifer Wilson share their insights on various social media topics, broken down by alphabet. This week they take a look at social media, from L to R.
Guest Author · 2 min
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Social media, the ultimate communication channel
In the second of a four-part article series, Shama Kabani and Jennifer Wilson share their insights on various social media topics, broken down by alphabet. This week they take a look at social media, from F to K.
Lorna Brett · 2 min
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Social media as the ultimate communication channel
In order to truly comprehend the power of social media, it’s important to grasp the basics and then understand how each affects the contact centre. To get started, remember the alphabet….
Guest Author · 2 min