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#Social Media Basics

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Four secrets to better Twitter engagement

Improving engagement on Twitter is important for any business because it creates a valuable relationship between you and your followers. Here are the four secrets to making it happen.

Catriona Pollard · 2 min
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To tweet or not to tweet? The benefits of Twitter to SMBs

Although there are a number of pros and cons with the use of any social media platform in business, not considering Twitter as an opportunity could be a big negative. Here’s a look at eight ways using Twitter could help your business.

Anna Cairo · 2 min
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A step-by-step guide to getting started on Twitter

Twitter has taken the social media world by storm and if you haven’t considered it as an opportunity to build business yet, you may be missing out. Here’s a step-by-step guide to get you started.

Catriona Pollard · 2 min
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Back to basics: Social media for business and brands

Sentiment, transparency, variety and zeal – all important aspects of social media. In the final article of a four-part series, Shama Kabani and Jennifer Wilson share insights on various areas of social media, broken down by alphabet. This week they take a look at the social media basics, from S to Z.

Lorna Brett · 2 min
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Back to the basics: social media

In the third of a four-part article series, Shama Kabani and Jennifer Wilson share their insights on various social media topics, broken down by alphabet. This week they take a look at social media, from L to R.

Guest Author · 2 min
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Getting to know social media

Anna Cairo blogs about the importance of getting to know social media, before engaging with customers in the space. “A different way to look at social media, is not by defining ‘what it is’ but by understanding ‘what it provides’. This subtle distinction offers better awareness of social media and the certain characteristics that shape it, which separate it from traditional media.”

Anna Cairo · 2 min