Tag: Self-Help

Surge periods are normal part of any business activity, especially as customer demand peaks around a range of common annual events such as Easter, which is just around the corner. Over the past few years businesses have seen about 50-60% increase in support volume over the holiday period, but despite being aware that businesses are […]

Simple tips to help you work with your strengths, downplay your weaknesses and improve your focus and productivity.

Before 2013 gets into full swing, it’s essential to set aside some time to make goals for your work and personal life.

If you’re prone to distraction, these techniques can help you refocus in as little as 60 seconds.