#Satisfaction
A four-day working week? First maybe measure employee wellbeing
Within the debate of moving to a four-day working week, Australian companies need to measure and understand employee wellbeing. Sunil Vohra, co-founder of the world’s first independent and standardised index for measuring organisational culture, The Workability Index, highlights how critical it is for Australian businesses to move to measuring wellbeing as a key metric. “At […]
Businesses less satisfied with banks
Business customers are less satisfied with their banks than personal customers, the latest Roy Morgan Business Single Source survey revealing a further drop in the satisfaction level during the month of March.
Law degree gives most satisfaction
Ever wish you could go back in time to the day you submitted your university law enrolment form, and choose a completely different area to study?
Customers feel ignored by majority of companies
The majority of Australian consumers feel that companies are not aware of customer dissatisfaction, with few trying to win back business, finds a recent survey.