#Returns
Returns fraud and policy abuse: Protect profits or please customers?
Many Aussie retailers have experienced some form of returns fraud or policy abuse in the last 12 months.
Australian businesses can now opt for Amazon orders to be fulfilled by the ecommerce giant
Businesses registered to sell products through Amazon’s Australian Marketplace can now harness the ecommerce giant’s logistics capabilities to reduce the burden of fulfilling online orders. Fulfilment by Amazon (FBA) enables sellers to store stock at Amazon’s fulfilment centre and have the company pick, pack and ship products to customers on their behalf, eliminating the need […]
How to deal with ‘friendly’ fraud when your business’s online customers aren’t so friendly
Every year we see an increasing number of people buying or selling online. In 2016, Australians completed 8.1 billion card transactions, totalling $714.5 billion. By 2020, forecasts project that online shopping will have doubled since 2015 and account for 15 per cent of all retail sales globally. However, as more people shop online, businesses not only […]