#Owner
Share a ride with Car Next Door’s Will and Dave: the duo challenging car ownership
Let’s face it: car ownership can be expensive and impractical, especially if you drive infrequently and live in or near an urban centre where parking is increasingly scarce. Still, people want the freedom to use a car at any time. Sydney’s Will Davies and Dave Trumbull saw an opportunity for an eco-conscious model of vehicle ownership […]
Don’t rely on turnkey solutions and last year’s answers, new business owners warned
The steps prospective startup founders and franchisees must take to hit the ground running, and the common mistakes they should avoid, were revealed to Dynamic Business in a recent Q&A session with Dan Newton, the CEO of Snap Fitness Australia. Since joining Snap Fitness nine months ago, Newton said he has made it his mission to transform the company’s internal processes and […]
Here’s to the business owners who aren’t founders
We celebrate the start-ups that grow their businesses to great success, and we recognise the visionary business owners who inspire us with their dream and do things differently. But what about the business owners who did not start the business and are running with a vision set by someone else? I’m talking about the franchise […]
The secrets of an exceptional customer experience
Delivering exceptional customer experience is increasingly recognised as an important means of driving competitive advantage.
Consumers will pay more for an experience
Unlocking exactly what retailers can do in order to elicit higher premiums from shoppers is not a secret. In fact, it’s quite simple.
Outdated operating models damaging business
Call it laziness, call it a sheer shortage of time – or perhaps a combination of both – but many Australian business owners haven’t updated their business model since the GFC.
Living the customer experience essential to longevity
It’s not rocket science – customers want to have positive experiences when interacting with your business.