Tag: Negative Feedback

When you’re running a business, no matter how hard you try, you’re not going to be able to please everyone. Unfortunately these days, disgruntled customers are not only likely to tell their friends and colleagues about your business, there’s a good chance they will go online and tell the rest of the world while they’re […]

Here’s how to handle employees when a kick in the rear is more appropriate than a pat on the back.