Tag · 2 stories
#Negative Customer Reviews
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Making positive reviews work for you
Positive reviews and feedback scores can be vital to the wellbeing of a fledgling business. Negativity will clip your feathers, but positive responses could give your business wings.
Marina Yang · 2 min
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How to make the most out of negative reviews
Did you know that 20 percent of consumers who write negative reviews about a business will become loyal brand customers if they get a response? Here’s how you should be responding to negative feedback.
Simon Carson · 2 min