Tags IPscape

Tag: IPscape

Hard data for easy customer conversations

Speaking to customers used to be easy. There was a time when regional banks once knew the names of everyone in town, their birthdays...

Speaking to Gen Y – what’s the cost of getting it wrong?

It’s no secret that Gen Y is not like any preceding generation. They have grown up as digital natives with technology and social platforms...

Tweet your customers better with Twitter

Twitter can now be integrated into your contact centre, with new software from IPscape allowing tweets to be responded to by your customer service representatives in a timely fashion.

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Australia facing its worst economic contraction in history

The ABS confirmed Australia’s first recession since 1990 after recording two consecutive quarters of economic decline. After being hammered by the pandemic, bushfires and drought,...

Let’s Talk: Investing to Succeed

Figuring out where to best invest your time and money is a difficult task. As businesses scale, leaders’ daily tasks become more and more...

Pandemic Leave Disaster Payment offered to Victorian workers living in NSW or SA

People who live in New South Wales and South Australia but work in Victoria are now eligible for a $1,500 Pandemic Leave Disaster Payment...

Afterpay doubles revenue and partners with Worldpay to go global

Despite the global economic slow-down, the shift to online spending and move from traditional forms of credit have boosted Afterpay’s position domestically and internationally. Afterpay...