Tag · 3 stories
#Easter
Digital ◆
How to ‘surge-proof’ your customer service
Surge periods are normal part of any business activity, especially as customer demand peaks around a range of common annual events such as Easter, which is just around the corner. Over the past few years businesses have seen about 50-60% increase in support volume over the holiday period, but despite being aware that businesses are […]
Sreelesh Pillai · 2 min
photograph
Locked ◆
Things I learned from my Nonna!
In Italy, they say…Natale coi tuoi, Pasqua dove vuoi. Put simply, it means you must spend Christmas with your family but Easter is up for grabs.
Gemma Tognini · 2 min
photograph
Locked ◆
Top Easter tips for small business
Bibby Financial Services’ ten-point checklist is designed to help small businesses get their houses in order over Easter, according to Greg Charlwood, Chief Executive – Asia Pacific, Bibby Financial Services.
David Olsen · 2 min