For a business to have a successful relationship with consumers online, a certain level of trust must be established, especially if payments are involved. Here’s how to make your customers feel comfortable enough to hand over their credit card details.
Appliances Online was awarded the honours of Best Customer Experience and Best Site Optimisation and Design at the Online Retail Industry Awards (OIRA’s) on Tuesday night, and CEO John Winning has told Dynamic Business his company’s success is due to its focus on customer service.
BigCommerce has rolled out a new Facebook application allowing online retailers to convert their Facebook pages into fully functioning online stores, for free.
In the wake of the online retail revolution, consumers are demanding more from their shopping experience, making it essential that retailers operate in multiple channels.
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