#Dispute
Small businesses will have dedicated Telecommunications Ombudsman Team
The Telecommunications Industry Ombudsman is pleased to announce the formation of a Small Business Team, commencing 1 April 2019 In the 2017 to 2018 period, complaints from small businesses increased 8.7 per cent to a 20,433 total. This increase was largely driven by issues including no action or delayed action by their service provider to resolve their […]
Small Business Ombudsman launches probe into access to justice for SME operators
The Small Business Ombudsman has launched an inquiry into access to justice for small businesses, explaining the current legal system puts them in “no man’s land”. According to Kate Carnell, small business operators are at “the wrong end of a power imbalance” in dealings with big business and governments. “Consumer protections don’t always apply to […]
From unfair contract terms to optimism: A VSBC update on Victoria’s small businesses
The Victorian Small Business Commissioner, Judy O’Connell, provided Dynamic Business with insights into the state’s small business sector, including barriers to growth and the need for owners to prioritise mental health, ahead of her appearance at the Vodafone National Small Business Summit on Friday (25 August). DB: What will you be speaking on at the summit? O’Connell: […]
Progress made towards a fairer distribution of power between small and big businesses
When small businesses engage with large enterprises, standard form contracts often leave them with no room to negotiate. Small businesses are left with the choice of either accepting terms heavily weighted against them, or terminating a deal that would be valuable for their business. To protect small businesses from backing into a corner, the unfair […]
5 things to consider if you want to take your small business offshore
For small business owners, the intrigue of taking their products and services off shore can be too exciting to ignore. But among all the hype that international business can bring, there are still numerous risks to assess and manage if you decide international trade is right for you. Perhaps the most important area to consider […]
The six steps to handling workplace conflict
Considering the negative impacts of conflict on businesses such as increases in staff turnover and absenteeism, it’s critical for employers to consider how to handle conflict effectively.