Thanks to rapid advances in technology and ubiquitous networking, the number of connected devices in homes and workplaces is skyrocketing. Keen to take advantage of all the digital revolution can deliver, people are embracing everything from tablets and phones to connected cars and IoT devices. The capability and connectivity of these new devices allows them […]
Is Australia heading towards a recession? A combination of factors including rising Australian household debt, the state of the energy market and the fact that Australia hasn’t experienced a recession for 25 years, have led many commentators to speculate that a recession or slow down may be imminent. The good news is that SMEs can […]
Ahead of travelling to the US in September to kick off its Series A funding round, Melbourne-based startup Brauz has closed its second seed round with $1m to get its personalised retail app to market. Founder and CEO Lee Hardham gave Dynamic Business a progress report on the Brauz app, which had its beta launch […]
The increased use and application of blockchain technology is set to disrupt companies of all sizes, across all industries, and in almost every area, from payments and transactions to contracts and identity verification. Small- to medium-sized enterprises (SMEs) will not be immune to the disruption. Blockchain technology was created to facilitate online payments via a […]
Supporting female entrepreneurs means physically breaking the glass ceiling with a jackhammer, not just talking about it, writes Christie Whitehill, founder of the Tech Ready Program. Female entrepreneurs are fighting back. Over the last 10 years and more, the global economy combined with the progress of technology has fostered an extremely healthy environment for entrepreneurs […]
At the end of this month, Stevan Premutico will step away from Dimmi, the online restaurant booking platform he founded in early 2009. Under his leadership, Dimmi has withstood “well-funded” international competitors and wooed TripAdvisor, which acquired it for a reported $25m two years ago. In conversation with Dynamic Business, the departing CEO reflected on […]
Gartner defines customer experience (CX) as “the customer’s perceptions and related feelings, caused by the one-off and cumulative effect of interactions with a supplier’s product or service, marketing, channels, employees, and systems.” However, there is a crucial element of CX that has been overlooked within the customer engagement management landscape. It’s called Operational Customer Experience (OCX) […]
In this digital era, most businesses rely on online processes and applications as the backbone of their operations. Manual and paper-based procedures are dwindling as automated and computer-based systems take their place. This increasing digitisation is making businesses more efficient and streamlined, but it also comes with risks that need to be mitigated. Recently, one […]
Getting the most out of the work day is an important goal for most employees and organisations. Maintaining solid productivity levels is one of the most important factors in keeping a business profitable. Growth in productivity not only lowers costs, it permits sustainable growth and promotes efficiency. Improving productivity is not only favourable for businesses, […]
Organisations are facing a dilemma. On the one hand, everyone is looking to adopt new technologies and enjoy the business advantages they bring. On the other, we all need to keep ourselves safe, matching technology adoption with best practice cybersecurity. As a result, many organisations find themselves struggling to give users fast and effortless access […]
