Tag: Customer Suport

News

The growing pressure on SMEs to deliver ‘Instantaneous 24/7’ support

Small businesses are facing increasing pressure to deliver 24/7 customer service as consumer expectations soar.

Yajush Gupta

Author

October 2, 2024

Investment

Your product won’t charm consumers forever: what are the skills needed to move it forward?

We all have products that keep us coming back for more. For you, it might be a simple fitness app like Strava, Instagram’s endless feed of engaging photos, or your flashy Beats by Dr Dre headphones. What these products have in common is their addictive nature – and that they’re not addictive by chance. Businesses […]

Petra Gross

Author

May 12, 2017

DB Brand Accounts

DB Brand Account

Seven loyalty program types: Pick the perfect fit

Discover the seven primary types of loyalty programs and learn how to select the ideal one for your brand.

Marcus Marius

October 30, 2024

freepik.com - businessman-holding-standing-street-holding-takeaway-coffee-cup-hand-talking-mobile-phone

DB Brand Account

How to save on international business calling: 5 practical tips

When you’re traveling for business, making international calls can quickly add up. But with a few smart strategies, you can stay connected without blowing your budget. Many business travelers unknowingly overspend on roaming fees and international call charges. The good news is that by using tools like mobile apps, local SIM cards, and international top-up […]