Tag: Customer Suport

Small businesses are facing increasing pressure to deliver 24/7 customer service as consumer expectations soar.

We all have products that keep us coming back for more. For you, it might be a simple fitness app like Strava, Instagram’s endless feed of engaging photos, or your flashy Beats by Dr Dre headphones. What these products have in common is their addictive nature – and that they’re not addictive by chance. Businesses […]