News
The growing pressure on SMEs to deliver ‘Instantaneous 24/7’ support
Small businesses are facing increasing pressure to deliver 24/7 customer service as consumer expectations soar.
Tag: Customer Suport
Investment
Your product won’t charm consumers forever: what are the skills needed to move it forward?
We all have products that keep us coming back for more. For you, it might be a simple fitness app like Strava, Instagram’s endless feed of engaging photos, or your flashy Beats by Dr Dre headphones. What these products have in common is their addictive nature – and that they’re not addictive by chance. Businesses […]
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