Tag · 2 stories
#Consumer Reviews
Hot Tips ◆
How to make the most out of negative reviews
Did you know that 20 percent of consumers who write negative reviews about a business will become loyal brand customers if they get a response? Here’s how you should be responding to negative feedback.
Simon Carson · 2 min
Locked ◆
The power of the consumer review in building trust
The nature of consumer reviews is fast dictating whether or not customers will be driven in or out of your business. Simon Carson has some tips for using these trusted resources to your advantage.
Simon Carson · 2 min