Tag · 2 stories
#Business Use Of Social Media
photograph
Hot Tips ◆
Customer support in the virtual era
Today, a single customer complaint from someone with influence can have more impact on your company’s reputation than your best marketing. So here are six lessons small businesses can learn from Dell’s social media customer service success.
Guest Author · 2 min
Locked ◆
Employers get tougher on social media
Local employees are demonstrating new levels of awareness, self-education and self-regulation when it comes to social media, at the same time an increasing number of workplaces are restricting access to the ‘social web’.
Lizbeth Pal · 2 min