#Australian Financial Complaints Authority
Howard Govt veteran Helen Coonan will chair authority tackling SME financial complaints
The Federal Government will appoint former senator Helen Coonan as the inaugural chair of the Australian Financial Complaints Authority (AFCA), established to provide small businesses and consumers with access to a free, fast and binding dispute resolution service for financial complaints. [Related: New Financial Complaints Authority will improve small businesses access to justice] Minister for […]
New Financial Complaints Authority will improve small businesses access to justice
The passage of legislation establishing the Australian Financial Complaints Authority (AFCA) will result in small businesses having access to “free, fast and binding” dispute resolution, according to Small Business Minister Craig Laundy. The Treasury Laws Amendment (Putting Consumers First – Establishment of the Australian Financial Complaints Authority) Bill establishes a one-stop shop for the resolution […]