Tag: Australian Financial Complaints Authority

The Australian Financial Complaints Authority has revealed its list of products and services most commonly complained about in the past year.

The Federal Government will appoint former senator Helen Coonan as the inaugural chair of the Australian Financial Complaints Authority (AFCA), established to provide small businesses and consumers with access to a free, fast and binding dispute resolution service for financial complaints. [Related: New Financial Complaints Authority will improve small businesses access to justice] Minister for […]

The passage of legislation establishing the Australian Financial Complaints Authority (AFCA) will result in small businesses having access to “free, fast and binding” dispute resolution, according to Small Business Minister Craig Laundy. The Treasury Laws Amendment (Putting Consumers First – Establishment of the Australian Financial Complaints Authority) Bill establishes a one-stop shop for the resolution […]