#Australian Banks
Several banks face action from ASIC over add-on insurances that have “failed customers”
The financial regulator is threatening action against lenders including the major banks over the sale of add-on loan and credit card insurance (CCI) that “has consistently failed consumers”. An Australian Securities and Investments Commission (ASIC) report released today found that consumer credit insurance represented extremely poor value for money and was regularly mis-sold. ASIC’s report […]
Major banks gaining satisfaction over rivals
The four major banks are closing the gap in business satisfaction against smaller rivals. Satisfaction with the Big Four climbed to a new record high in November, continuing a trend seen throughout 2011, according to the DBM Consultants Business Financial Services Monitor.
Is your bank a stakeholder or the enemy?
With insolvencies continuing to rise, SME owners and directors need to ask themselves if they’re being proactive in managing their banking relationship, both in good times and in bad.
Regional banks little different to Big4: SMBs
Small businesses see little difference between the Big4 major banks and regional bank brands such as BankWest, BankSA and St George, new research has found.