Why every missed call is costing businesses more than they think

By Sean Woodward · 13 November 2025 · Expert

Why every missed call is costing businesses more than they think

The Hidden Cost of Missed Calls: Is Your Business at Risk?

Did you know that a single bad phone experience can cost your business up to 52% of its customers? Discover the surprising truth behind the impact of missed calls and how voice AI can be the game-changer your business needs.

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Summary

Sean Woodward from Zendesk explains why 52 percent of customers switch after one bad phone experience, and how voice AI prevents that loss.