Home featured PC mouse with red folder and white cross. PC computer first aid concept. Business Tech Devices Featured Business Tech Is your customer data safe in the event of a disaster? Guest Author August 13, 2015 It’s common for companies to make significant investments in products and services expecting an even more significant return. Disaster recovery, however, is a rare exception: It’s perhaps the only service in which businesses invest hoping it never has to be used. By not planning for the worst-case scenario, SMBs accept an unnecessary risk of losing critical customer data, and reputation and the bottom line along with it. Data needs to be backed up to a reliable source and recovered quickly when the unexpected actually happens. Disaster Recovery – provided as a service Disaster-Recovery-as-a-Service (DRaaS) is the generic term for a data recovery service provided by external service providers in emergency situations, such as natural disasters or server failures. It reduces the amount of downtime experienced by customers, clients and employees, and ensures that companies can continue operating as close to normal as possible without incurring huge expenses. As opposed to traditional approaches, where the end customer was required to provision, manage and maintain hardware and software on-premise as well as at an offsite location, DRaaS outsources all of those tasks to a third-party service provider. Buying the service, as opposed to directly owning hardware and software, translates into additional cost savings and peace of mind for the business. DRaaS is worthy of consideration