
Renee Chaplin
2 stories
Expert ◆
How AI turned customer data from a burden into a business growth engine
Australian SMBs cite economic factors as top concern, yet many ignore their best asset: customer data. Renee Chaplin explains how AI changes that equation entirely.
Renee Chaplin · 2 min
News ◆
How SMEs can maintain momentum post-Christmas
With Christmas sales approaching, many SMBs target annual revenue goals. Renee Chaplin, VP Asia Pacific at Constant Contact, highlights the challenge of gaining new customers but struggling with retention
Renee Chaplin · 2 min