Retail
Australians are comparing, switching and shopping smarter. What that means for SMB retention
Customer loyalty is harder to earn than it was two years ago. New research shows why
Shoppers reveal what really puts them off using retail tech this Christmas
The loss of human interaction now outranks data privacy concerns for Australian shoppers navigating self-checkouts and AI chatbots, QUT study finds.
Brendan Straw on how retailers can win in a price-sensitive market
Discover how your business can thrive by embracing digital touchpoints and personalised shopping experiences.
6 proven strategies: How to actually get customers in-store
Shopfully's Country Manager for Australia, Brendan Straw, shares six must-know strategies for turning digital engagement into in-store sales
Australia Day marketing: How to attract customers & drive sales
Australia Day is a massive opportunity for businesses, but with so much competition, how do you stand out from the crowd
September retail spending holds steady
Australia's retail sector saw a modest 0.1% increase in turnover in September 2024, following a stronger 0.7% gain in August.
Australian consumers breathe a sigh of relief as inflation slows
The Reserve Bank of Australia is likely to keep interest rates on hold for now, as inflation moderates.
Returns fraud and policy abuse: Protect profits or please customers?
Many Aussie retailers have experienced some form of returns fraud or policy abuse in the last 12 months.
Why Australian retailers need a phygital strategy
Aussies want value, but experience reigns supreme. Shopify's report reveals SMEs must prioritize customer experience to win cost-conscious consumers.
What’s causing fashion giants to topple?
Bernadette Olivier, CEO and co-founder of The Volte says the fashion industry is in its moment of reckoning “teetering on the edge of collapse”.
Cost crisis cripples retail
Australia's retail sector is bracing for a tough year, with a new report revealing widespread pessimism among business owners.
How retailers in Australia can learn from Shein and Temu
Karlie Taylor, Marketing Manager at SHOPLINE, highlights five valuable lessons Australian retailers can glean.