AI to the rescue? Consumers say better customer service is key in 2024
While Australians say they’re having fewer bad customer experiences, more are cutting spending with a brand after just one bad interaction

While Australians say they’re having fewer bad customer experiences, more are cutting spending with a brand after just one bad interaction
Yajush Gupta
Author
February 13, 2024
February 13, 2024
The ASBFEO has praised Dr. Michael Schaper’s review of the Franchising Code for its recommendations to better protect small businesses in franchising.
Yajush Gupta
Author
February 13, 2024
February 13, 2024
In this week’s Tech Tuesday feature, we delve into AI-powered content curation tools for your business needs.
Yajush Gupta
Author
February 13, 2024
February 13, 2024
The high-level forum will focus on ways to make supply chains more efficient, resilient and sustainable.
Yajush Gupta
Author
February 12, 2024
February 12, 2024
Google to join C2PA to help increase transparency around digital content
Yajush Gupta
Author
February 12, 2024
February 12, 2024
Doing business in China can be a labyrinth, but understanding the cultural drivers behind it can be your compass. This guide explores key trends, consumer preferences, and cultural nuances to help you navigate the market successfully. To achieve successful market penetration, here are insights from Leigh Howard, Chief Executive of Asialink Business at the University […]
Yajush Gupta
Author
February 12, 2024
February 12, 2024
Here’s a recap of recent funding developments from Australia, India, the US and beyond.
Yajush Gupta
Author
February 9, 2024
February 9, 2024
The “right to disconnect” is one of many changes in the industrial relations laws proposed by the government through a parliamentary bill.
Yajush Gupta
Author
February 9, 2024
February 9, 2024
Court-ordered company closures surge 133% as creditors crack down on debts
Yajush Gupta
Author
February 9, 2024
February 9, 2024
We interviewed Hacia Atherton, CEO of Empowered Women In Trades, about her journey empowering women in trades and boosting female representation in the workforce.
Yajush Gupta
Author
February 9, 2024
February 9, 2024