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With Renminbi (RMB) payments growing each year amongst Australian businesses, it is little surprise that Australia’s annual exports to China last year totaled over $92 billion.

Delivering exceptional customer experience is increasingly recognised as an important means of driving competitive advantage.

During the Christmas period it can sometimes feel like everyone wants a ‘piece’ of you.

What do you do when you click onto a webpage or a blog post and are confronted with a great big slab of text? If you’re anything like the rest of us, you probably shut down the page and move on to something else.

We’ve all heard that a business is only as good as its people. But as we look ahead to 2014, what does it take to build a happy, high-performing team to drive your business forward?

When it comes to doing business with friends and family, blood isn’t always thicker than water.

We’ve all heard that a business is only as good as its people. But as we look ahead to 2014, what does it take to build a happy, high-performing team to drive your business forward?

It’s that time of year again: a challenge for anyone responsible for promoting their business and spreading goodwill among customers.

As boomers approach retirement, more and more small business owners are looking to pass the reigns of leadership to the next buck, or in some instances sell the business altogether. “Many of our CEOs are baby boomers approaching retirement age,” says Kathleen Richardson-Mauro, co-author with Jane M. Johnson of “Cashing Out of Your Business”. “We’re […]

December is National Write a Business Plan Month – so designated to encourage unhappy employees to become their own satisfied bosses.