CRM is rising phoenix-like from the ashes of a tarnished reputation. Helen Bradley explains what the new breed of CRM solutions offer. CRM software has an unenviable history of making big promises and, too often, falling well short of achieving them. It's been heralded as the panacea of all business ills, and derided for failing […]
Occupational health and safety legislation varies from state to state, but Steven Brown gives us the low-down on the national requirements for OH&S, and tips for designing the workplace so that general and specific hazards can be eliminated or managed. Don’t wait until the worst happens, a serious or fatal accident. Employers must ensure the […]
Russia’s on the rise and the rouble is getting its second wind – As Matthew Brooks discovers, this renewed economic vigour is reshaping Russia’s place in the world and driving an insatiable appetite for all things Australian. Great news for our exporters! The New World Order, in terms of emerging trading nations, has been labelled the […]
Accessing a global resource with all the leads and information needed to produce a successful conference is now a reality thanks to web-based business, Conference Online – After only two years in business, it’s already in hot, international demand. Conference Online began when Val Sanders saw a gap in the conference management market. Not just a […]
There was already plenty of pasta available in the world when Doug Cush was urged to enter the market – But there’s always room for a quality product, especially when it has a point of difference and is carefully promoted. When an Italian tells you you’ve got what it takes to produce pasta, you listen. That’s […]
Sea changing is not a new concept, but a switch from hotel executive to racehorse syndicate owner is a little out of the ordinary – Camille Howard tracks down a businesswoman who, after almost 20 years in the hotel business, found a new passion. Denise Martin grew up in Tasmania with sport in her veins. Her […]
We all need to ensure our workplaces are free from discrimination and provide equal opportunities for our employees. Do you know your obligations? Jan Dransfield and Will Snow explain what businesses should be doing. If a happy workforce is good for business it follows that employers will want to provide a workplace that is free […]
According to several studies, men and women tend to manage business differently – But the smart managers of either gender adopt the best from each style and apply it appropriately in particular circumstances. By Shane Cassidy Is one gender better than the other at business management? Or is gender a red herring, veiling different managerial qualities […]
Poor security in computer systems can be catastrophic for any business, no matter how small – Helen Bradley explains how to assess vulnerability and what you can do to protect your precious data. Don’t take the ostrich approach. The issue of securing your computer networks will not go away by ignoring it. If anything, security issues […]
When Mark Kiehne discovered a link between his expertise in fuel injection and his baby son’s feeding problems, he was on the way to developing a product that would have a massive worldwide market. By Cameron Bayley Picture a mother or father of a young baby with colic and reflux problems. They’re soaked in formula, […]
