In this new series, DSB will explore the benefits, strategies and advice to help you build your personal wealth, starting with an introduction to wealth creation and what it means for business owners. In the world of small and medium business, being successful depends on planning, effective execution of strategy and taking opportunities. The same […]
The music industry has been transformed by technology several times over in the past 20 years. Camille Howard talks to Barry Bull, a self-styled music entrepreneur who turned every change into a plus in the form of new strands in a career that goes on thriving when most people his age are retiring Music is […]
The music industry has been transformed by technology several times over in the past 20 years. Camille Howard talks to Barry Bull, a self-styled music entrepreneur who turned every change into a plus in the form of new strands in a career that goes on thriving when most people his age are retiring Music is […]
Most of us have to work, and the more you can do in the least amount of time, the better. Time management frees you up to not just work better, but ensure balance in your life. Lorraine Pirihi offers some practical tips. Basic Time Management A simple time management tip is to use a daily […]
The music industry has been transformed by technology several times over in the past 20 years. Camille Howard talks to Barry Bull, a self-styled music entrepreneur who turned every change into a plus in the form of new strands in a career that goes on thriving when most people his age are retiring Music is […]
As loyalty programs become more prevalent, consumers are becoming more savvy about evaluating their benefits. Cameron Bayley explores a range of loyalty programs for big and small business, what works, what doesn’t, and how to give customers real value without busting your bottom line. We all know the loyalty program drill. You go to your […]
Privacy is a legal issue, but when it comes to collecting and using customer information it is also a relationship issue – Adrian Sim and Chian Kee explain the privacy obligations of small businesses using customer information. Many businesses compile databases of customer information. In general, tools such as customer relationship management (CRM) software and […]
Recent surveys show around 80 percent of Australians are employed in some form of service industry, from retail and hospitality to publishing and advertising. But only three out of 10 have a natural capability for customer service-based roles. Monica Higgins looks at ways to improve your company profit through staff customer service training. What of […]
Helen Bradley explores how new technologies are helping companies to communicate with their customers with efficient electronic technology that is cheaper and faster than traditional methods, and provides more data and feedback, too. Compared with electronic systems available now, the traditional form of direct marketing wasn’t really very direct at all. It involved printing offers […]
A one-size-fits-all approach to insurance could be disastrous for your business – Terry Brain explores the danger areas and insurance policies that can be tailored to your business needs. One of the biggest challenges for small business owners is ensuring that their business is protected. The easiest and most common way to do this is to […]
