Home topics technology Image Credit: Stephen Phillips – Hostreviews.co.uk Tech Tech Salesforce brings Slack AI to all paid customers Yajush Gupta April 22, 2024 Salesforce announced that Slack AI — which uses a company’s conversational data to help users work faster and smarter — is now available to all paid Slack customers with expanded language support. Now, businesses of all sizes can access a trusted and intuitive generative AI experience built natively on the secure platform where their work already happens. Slack AI now includes: A new recap feature that delivers a daily morning digest containing summaries of channels a user wants to follow, but can’t always make immediate time for. Once a user adds a channel to their recap, they’ll receive a daily digest with anything they may have missed. Slack AI will help users get started with personalised recommendations of which channels to add based on Slack activity. Search answers that deliver personalised, intelligent responses to conversational questions. Users get clear and concise answers in plain language with direct citations to relevant Slack messages, allowing users to verify the information and dive deeper if they’d like. Conversation summaries that generate highlights from accessible channels and threads. Users can catch up on unread messages, summarise the last seven days, or set a custom date range to summarise. Clear sources are included in each summary, allowing users to dive deeper into a highlight. Why it matters: Customers are already saving an average of 97 minutes per user each week using