Home topics news James Chin Moody, CEO of Sendle News News Small businesses left stranded as Sendle halts all bookings after 12 years Yajush Gupta January 13, 2026 Sendle has halted all parcel bookings effective January 11, leaving small businesses scrambling after the courier service sent a brief email citing immediate closure What’s happening: Sendle, an Australian parcel delivery service founded in 2014, ceased all operations on January 11, halting bookings for pickup and delivery. Why this matters: The sudden closure affects thousands of Australian small businesses that relied on Sendle as an alternative to Australia Post. The shutdown comes five months after Sendle merged with US companies FirstMile and ACI Logistix to form FAST Group. Australian small businesses woke on Sunday morning to an unexpected crisis as Sendle, a popular parcel delivery service, announced it was ceasing operations immediately. The company, which positioned itself as a challenger to Australia Post for small business shipping , sent an email to customers on January 11 stating it would halt all bookings for parcel pickup and delivery. “Any parcels that have already been picked up and are in transit will be delivered at the discretion of the delivery partner,” the message stated. Any existing bookings scheduled for pickup on January 12 or later would be cancelled entirely. The company apologised for the disruption but provided no explanation for the sudden shutdown. A banner on Sendle’s Australian website confirms the closure, and its social media accounts have been disabled. Merger complications The closure