Meriton manipulated their TripAdvisor rating by preventing guests from posting bad reviews

By James Harkness · 13 November 2017 · Locked

Meriton manipulated their TripAdvisor rating by preventing guests from posting bad reviews

Full details: Meriton manipulated their TripAdvisor rating by preventing guests from posting bad reviews

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Summary

The Federal Court has found that accommodation provider Meriton engaged in misleading or deceptive conduct by implementing a strategy to minimise the number of negative reviews its guests posted on the TripAdvisor website. In November 2016, the Australian Competition & Consumer Commission (ACCC) instituted proceedings against Meriton in the Federal Court, alleging that between November […]

Tags: Accc, accomodation, consumer law, deceptive conduct, Meriton, Review, TripAdvisor