Home topics news Credit: Money Knack News News Corporate Australia faces payment errors Yajush Gupta May 10, 2023 An extensive survey of payroll employees has revealed that corporate Australia faces higher risk of employee payment errors. In FY2022, the Fair Work Ombudsman retrieved over $530 billion in unpaid wages and entitlements for nearly 400,000 employees, with big corporate employers being liable for over half of these payments. This amount is thrice the sum recovered in FY2021 and over four times that of FY2020. Over the past few years, numerous cases of industrial-scale staff underpayment, including the recent Commonwealth Bank scandal where thousands of employees were underpaid by over $16 million, have garnered significant media attention. A recent survey of payroll employees indicates that one in four individuals working in payroll for large companies is considering resigning. Payroll employees in large companies are experiencing the highest rate of burnout, with 46 per cent reporting burnout compared to 28 per cent in small companies (under 50 employees) and 35 per cent in medium-sized companies (51-500 employees). Moreover, large companies have the highest proportion of payroll staff whose workload has increased since the pandemic, with 57 per cent reporting an increase, compared to 43 per cent in small companies and 50 per cent in medium-sized companies. The survey revealed that, among those experiencing burnout, 49 per cent cited lack of leadership, 40 per cent cited lack of resources, 39 per cent cited lack of investment in payroll, and 36 per cent cited unrealistic