Repli is an AI-powered chatbot designed to enhance customer support and lead capture on your website. By integrating Repli, businesses can provide instant assistance to visitors, ensuring no query goes unanswered and no lead is missed. This tool operates continuously, even during offline hours, facilitating seamless user engagement.
Key Features
- Smart AI Conversations: Utilizing OpenAI’s technology, Repli delivers natural and helpful interactions tailored to your business’s knowledge base.
- Embeddable Web Widget: Easily integrate a customizable chat widget into your website without requiring coding skills.
- Knowledge Base Training: Train the AI by providing website links, uploading documents (PDF, TXT, DOCX), or adding text snippets to ensure accurate and contextual responses.
- Conversation Management: Monitor all customer interactions from a centralized dashboard, with real-time updates and the ability to assign conversations to team members.
- Lead Management: Automatically capture and manage leads with detailed contact information and conversation history, with options to export leads to CSV or CRM systems.
- Human Handoff & Full Control: Pause the AI, take over chats manually, or assign conversations to team members when a personal touch is needed.
Who is it for?
Repli is suitable for businesses of all sizes seeking to automate customer interactions, improve user engagement, and capture leads efficiently. Its user-friendly setup and comprehensive features make it an ideal solution for business owners, professionals, and decision-makers aiming to enhance their website’s customer support capabilities.
Pricing
- Free Plan: $0 per month, includes 10 AI replies, 1 AI chatbot, up to 10 links and 10 files for training, and API access.
- Pro Monthly Plan: $19 per month for the first chatbot (regularly $49), includes unlimited AI replies, unlimited AI chatbots, unlimited training links and files, up to 5 team members, and API access. Additional chatbots are $19 per month each.
Final Thoughts
Repli provides a robust solution for businesses looking to enhance their website’s customer support and lead capture capabilities. With its AI-driven interactions, easy integration, and comprehensive management features, Repli can help businesses improve user engagement and operational efficiency. The flexible pricing plans cater to different business needs, making it a viable option for various organizations.
Visit repli.so for more.
