Why your business needs to pay attention to customer feedback
By Entrepreneur.com · 12 April 2012 · Locked
By Entrepreneur.com · 12 April 2012 · Locked
Discover the shocking truth about customer feedback and how it can make or break your brand. Find out what 11 million online conversations reveal about the power of user-generated reviews.
A study of more than 11 million consumer conversations online takes a close look at how people review and purchase products online – and how user-generated reviews can affect your own brand or business.
Tags: Brand, Branding, consumer feedback, customer feedback, Entrepreneur.com, user-generated reviews