The real cost of complaints for your business
By Jo Macdermott · 7 September 2015 · Featured
By Jo Macdermott · 7 September 2015 · Featured
A single complaint can spread like wildfire, threatening your business's reputation and bottom line. Discover the shocking truth about the real cost of complaints and how to protect your business from the devastating effects.
How many complaints does your business get every week or month? Hopefully it’s not very many but even a small number of dissatisfied customers can cause a lot of damage, especially to businesses that rely on word of mouth referrals or who don’t have hundreds of customers buying from them every day. While complaints are […]